Terms of service

Overview

This website is operated under the Velrienne brand. By visiting our website, using our services, or purchasing from us, you agree to these Terms of Service and the policies referenced on this website.

If you do not agree to these Terms, please do not use the website or services.

Online store terms

You must be the age of majority in your place of residence, or have permission from a parent or legal guardian, to use this store.

You may not use our products, website, or services for any unlawful, fraudulent, or unauthorized purpose.

Products and information

We make reasonable efforts to display product images, colors, descriptions, compatibility information, prices, and availability accurately.

Actual colors may vary slightly depending on screen settings, lighting, or product production. Product construction may also vary slightly between compatible phone models.

Please confirm your phone model and selected variant before completing your order.

We reserve the right to correct errors, update product information, change prices, limit quantities, or discontinue products at any time.

Orders and payments

Submitting an order does not guarantee acceptance.

We may refuse, cancel, or limit an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory issues, payment problems, or unusual purchasing activity.

You agree to provide accurate and current billing, shipping, and contact information when placing an order.

Promotions and discounts

From time to time, Velrienne may offer automatic discounts, promotional pricing, free shipping offers, or other promotions.

Promotional eligibility, conditions, and applicable discounts will be shown on the website, in the cart, or at checkout.

Unless otherwise stated, promotions cannot be exchanged for cash and may be modified, suspended, or discontinued at any time, subject to applicable law.

Shipping and returns

Shipping, delivery times, and shipping charges are governed by our Shipping Policy.

Returns, exchanges, cancellations, and refunds are governed by our Return and Refund Policy.

These policies form part of these Terms of Service.

Intellectual property

The website design, branding, text, graphics, logos, photographs, product images, and other content owned by or licensed to Velrienne may not be copied, reproduced, distributed, modified, or commercially used without permission, except where permitted by law.

Third-party services and links

Our store may use or link to third-party services, including payment processors, shipping providers, analytics services, social platforms, and other service providers.

We are not responsible for the content, availability, or practices of third-party websites or services. Your use of third-party services may also be subject to their own terms and policies.

Prohibited conduct

You may not misuse the website, attempt unauthorized access, interfere with security features, transmit malicious code, scrape or copy content at scale, infringe intellectual property rights, engage in fraudulent activity, or use the services in violation of applicable law.

Disclaimer and limitation of liability

To the fullest extent permitted by applicable law, Velrienne does not provide warranties beyond those expressly stated on the website or required by law.

To the fullest extent permitted by law, Velrienne will not be liable for indirect, incidental, special, or consequential losses arising from the use of the website, services, or products.

Nothing in these Terms limits any consumer rights or liability that cannot legally be excluded or limited.

Changes to these Terms

We may update these Terms from time to time.

The version published on this page will apply from the date it is posted. Continued use of the website after changes are published constitutes acceptance of the updated Terms where permitted by law.